Warranty and Return Terms

Warranty Terms

Unless otherwise stated, all products are covered by the warranty of the manufacturer. In order for the warranty terms to be valid, please make sure to inspect the product during delivery. If you notice any damage, do not accept delivery of the product and have an official report (delivery damage report) prepared. Any modifications made to the product, deformation of the product, or deterioration of the product’s original design are excluded from the scope of the warranty.

Product Return Terms

If the product you purchased through our website turns out to be defective, you must contact us via the online support section on our page within 7 days at the latest from the delivery date. Following this notification, the defective product that you send to us via the cargo company will be replaced with a new one. If the defect in the ordered product is caused by customer use, or if the product has been used within the 7-day period, the product will not be returned or replaced. As for product return and replacement conditions, the practices are based on the Law No. 4077 on the Protection of Consumers.

Prepared by  T-Soft E-Commerce.